The Swedish emergency preparedness system aims to protect life and health, critical infrastructure and fundamental values from all types of hazards. You can read more about the Swedish crisis management structure on the Swedish Civil Contingencies Agency’s website (https://www.msb.se/en/About-MSB/Crisis-Management-in-Sweden).
Crisis preparedness at the local level
The responsibility for civil emergency planning is managed by three different levels of government: national, regional, and local. The local level is the municipality, e.g. Vännäs.
Vännäs Municipality has a crisis management organization in place and preparedness for handling extraordinary events. This is achieved through continuous work with risk and vulnerability analyses, preparedness/contingency plans and training. Much focus is also placed on “samverkan”, i.e. collaboration and cooperation with other actors in the region, such as the County Administrative Board of Västerbotten and neighboring municipalities.
In case of a major emergency, the municipality’s website will be used to provide information about the event, along with practical advice to the public. Crisis information will also be communicated through our official social media channels, such as Facebook (www.facebook.com/vannaskommun) and Twitter (@Vannaskommun).
You can also access information the following ways:
- Through a so called
Viktigt meddelande till allmänheten, an important message to the public. Announcements will be broadcast on radio and/or TV.
- Via the national information number 113 13. You can call this number to receive, and give, information.
- On the website
www.krisinformation.se. Krisinformation.se also has a mobile app that you can install on your phone. Through the app, you will be provided with information about crises in your area.
- On Sveriges Radio P4, Radio Västerbotten (frequency 103,6 MHz)
- In situations where electronic communication is down, information will be spread through other means, such as flyers or notice boards.
A POSOM-group provides psychological and social care for those involved in a crisis situation, primarily for physically uninjured or indirectly affected people. The POSOM-group can set up support centers or provide support in other locations, such as in schools or homes.
In Vännäs, the POSOM-group consists of representatives from several municipal departments, the county council, first responders and faith communities.
Voluntary resource group
The municipality collaborates with Frivilliga Resursgruppen (FRG), a voluntary resource group in Vännäs. FRG can assist with transports, handing out water, information dissemination and other practical tasks in case of a major emergency.
FRG in Vännäs is looking for new members! If you want to learn more about joining FRG, contact Lena Ekvall on 070-289 34 74.
Important phone numbers
SOS Alarm - 112
Call SOS Alarm if you or someone else is in an emergency situation and needs immediate help. Depending on the situation, you will receive help from the ambulance service, the fire department or the police.
Telephone number: 112. Website:
National information number - 113 13
National crisis information number. You can call this number to receive, and give, information in major accidents or emergencies. All the information provided by 113 13 has been verified by the local authority who is managing the situation, for example the municipality.
Telephone number: 113 13. Website: 113 13
Police (non-emergency) - 114 14
Number to the police for non-emergency matters, e.g. reporting crimes or tip-offs.
Telephone number: 114 14. Website:
Police, 114 14
Medical advisory service - 1177
The medical advisory service will answer your questions, assess your care needs, give you advice and refer you to the appropriate medical center when necessary. The medical advisory service is open 24 hours per day.
Telephone number: 1177. Website:
Children’s helpline, BRIS
You can call BRIS (Barnens Rätt I Samhället, or Children’s Rights In Society) if you want to talk to an adult for help and support. The support services offer children and young adults up to 18 years old a secure, anonymous and free way to email, chat, or call a counselor. The telephone call will not show up on the telephone bill.
Telephone number: 116 111. Website:
BRIS Adult helpline – about children
You can call the BRIS (Barnens Rätt I Samhället, or Children’s Rights In Society) Adult helpline if you are a parent and have questions or concerns to do with children. Both difficult issues and more everyday problems can be discussed.
Telephone number: 0771-50 50 50. Website:
BRIS Adult helpline
Kvinnofridslinjen – for women subjected to violence
Kvinnofridslinjen is a national telephone helpline for women subjected to threats, violence or sexual assault. Family members and close friends are also welcome to call. The helpline is open is open 24 hours per day. The call is free and will not show up on the telephone bill.
Telephone number: 020-50 50 50. Website:
Victim Support Sweden
Victim Support Sweden (Brottsofferjouren) helps and supports victims, witnesses and others affected by crime. The help is free and available to everyone, whether or not the crime has been reported and regardless of when it happened. Everything is kept confidential.
Telephone number: 0200-21 20 19. Website:
Victim Support Sweden